FAQs

You have a choice of adding companies for partnerships individually or by uploading a CSV file of all companies you want to add. DTN provides the spreadsheet with the proper field names preloaded. From the Companies screen, click Upload Companies. The next screen contains validation rules for the CSV file. Click Download CSV Template. The

Audit Logs contain historical information. The Audit Logs window contains tabs for: Pricing Orders Customer Offer Settings The four Audit Log tabs contain identical columns and operations, so instructions for all are the same. The logs display all information available on screen. You can filter by Start Date and End Date (maximum one month). Download

Yes, you can set up users within your account under the User Management menu within the My Account page, as long as you have the relevant Administrator user role.  You can assign the Administrator user role to new users created. Once you setup a user, this will generate a welcome email sent to their email

When setting up a user in Digital Commerce, you must assign them a User Role. Below is list of the roles available with a definition of what each does. Auditor (Seller Specific) – Access audit tables to view updates made by users within the application User – Access to Digital Commerce application (role is not

As a seller you can now add additional user roles, giving you more control over the specific functionalities that different users have access to. The following user roles can be assigned to users on the User Management page by the admin account: Pricing Management – This role allows users to update price settings on the

As a seller you can now manage customer specific price adjustments on the Digital Commerce App. How it works As a seller you can setup customer price adjustments easily from the Customer Pricing page. Offer pricing > Customer Pricing Price adjustments can be applied at the terminal, product, customer level These are automatically added to

Sellers are able to to make adjustments to the quantity of a confirmed order. This means that if you would like to make a change to the initial order quantity, or if the buyer requests a change, you can make the necessary adjustments without canceling the entire order and starting over. Once you have made

Additional risk controls are now available to sellers managing pricing and offers. Enabling/disable offers for each buyer without overwriting offer restriction settings Disable individual products within a group Apply price adjustments across multiple terminal/product combinations through a single update How it works Once you have activated a buyer, you can switch offers on/off. This allows

Prerequisites A DTN Account, with access to the information necessary to configure the integration on DTN’s side. Access to your company’s Identity Provider and permissions to edit its configuration. OpenID Connect Integrations To integrate DTN applications with our company’s IdP for login using an OpenID Connect (OIDC) integration, the following information must be gathered and

As a buyer you can now review each seller’s trading hours so that you can make more informed purchasing decisions. How it works Once you have selected a seller on the All Prices page, click on the View Trading Hours link This will open a pop-up window, displaying the seller’s trading hours for each trading